1. Data Controller
Under this privacy policy, Klogsoft is the data controller. Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 (KVKK) and related legislation.
2. Processed Data
- Identity and contact information (full name, email, phone)
- Balance, transaction, and usage information
- Technical data (IP, browser information, device information, cookie data)
- Limited financial data related to payment processes (processed by the payment infrastructure provider)
3. Purposes of Data Processing
- Managing balance top-up, service delivery, and contractual processes
- Carrying out customer support and communication activities
- Fulfilling legal obligations
- Improving information security and service quality
4. Data Transfer
Your personal data may be shared with infrastructure, hosting, email, payment, and accounting service providers only to the extent necessary for service delivery and based on legal grounds.
5. Retention Periods and Security
Personal data is retained for the period required by applicable legislation. Klogsoft implements technical and administrative measures to protect the confidentiality and integrity of data.
6. Your Rights Under KVKK
Under Article 11 of the KVKK, you have rights to learn whether your personal data is being processed, request correction, deletion, transfer, and object to processing. You may submit your requests to [email protected].
7. Contact
Phone: +90 545 482 8040
Email: [email protected]